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CustomerConnect Registration


Customer|Connect is a new product that allows users to track TOU and consumption data. In order to access this new tool, users must register a new account. Please enter all the required information for your new account and click 'Register'. An activation link will then be sent to your email account. To complete the registration process and activate your new account, please read this email and follow its instructions.

Registration Form

Example: Account Number 00123456-01 This customer would enter 123456 in the first box and 1 in the next box OR 00123456 in the first box and 01 in the next box.

Enter a username (don't use any blank spaces)

The email address is retrieved from your eCare credentials.

Your password requires a minimum of 4 letters and 1 digit(s)

Password StrengthNo password entered

An authentication measure used to protect your account. Note: Your answer does not have to necessarily reflect the question.

The following information is used to verify that you are the rightful owner of this account.

Enter the amount due on your hydro bill (top right corner on your bill)

The due date of your latest bill (e.g. YYYY-MM-DD).